FREQUENTLY ASKED QUESTIONS

When I begin to use the service, why do I get an error message about "cookies"?

Cookies are used to ask a web browser to temporarily remember a piece of information that the web server will need again. We use cookies to temporarily store the information you enter on one page and carry that forth to the next. The reason you received an error while using the Rapid Renewal system is because your web browser is either not capable of accepting "cookies", or has been configured to ignore cookies. Please refer to your browser's "Help" section to find out how cookies are enabled or click on the link below to view the Maine.gov Cookies Help page:
http://www.maine.gov/portal/help/about_cookies.html

My registration has my registrant name(s) spelled incorrectly. How can I have this corrected?

Name changes cannot be done online. You will need to register in person at your Town or City Hall in order for this to be corrected.

I have changed my address since the last time I registered my vehicle. Can I still use Rapid Renewal?

If you have changed your address within the same town, you will still be able to continue with your registration. If you have moved to a different town, you will need to register in person at your new town or city, as they do not yet have your vehicle information in their system.

I have to file an SR-22 or I received an error saying I need to file an SR-22. What does this mean?

The error message that you received indicates that according to the records at the Bureau of Motor Vehicles, you are required to file an SR-22 statement of financial responsibility or are currently under a court-ordered restriction. Your registration cannot be completed online. Please contact the Bureau of Motor Vehicles for further information at (207) 624-9000 ext 52116.

What is excise tax?

The motor vehicle excise tax is a local tax. Funds raised through the collection of the excise tax remain in your community. The excise tax calculation is based on the original value of the motor vehicle. For example, passenger vehicle calculations are based on the original sticker price. The excise tax rate is $24.00 per thousand dollars of value the first year, $17.50 the second year, $13.50 the third year, $10.00 the fourth year, $6.50 the fifth year and $4.00 every year thereafter. Please contact your local town or city office for questions about setting the initial value for other vehicles.

What is the $25 registration fee?

The registration fee is collected by the State of Maine. If you have any questions regarding your registration or the registration fee, please call the registration section at the Bureau of Motor Vehicles at 624-9000 ext. 52149 for assistance or email to: sos.office@maine.gov.

If I am registering online, why do I have to pay an agent fee?

InforME charges a $2 agent fee to cover the cost of developing and operating the Rapid Renewal system.

Why doesn't my town offer credit cards as a payment option?

The payment option is decided by each municipality. With credit cards, there is a merchant fee that is taken from the excise tax. Because the excise tax belongs to the town, they decide whether or not to offer this as a payment option.

What forms of payment does my town accept?

Please visit a list of each town and their payment options.

Questions about this Service?
You may contact the BMV Registration Section at: (207) 624-9000 ext. 52149 or Email: registration.bmv@maine.gov

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